Office Manager

Helzberg Diamonds Shops, Inc.; Winston-Salem (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. in Winston-Salem, NC seeks an Office Manager to oversee daily store operations, provide leadership, and support the achievement of sales and profit goals.

Responsibilities include ensuring procedural compliance, executing company programs (warranty sales, signage, pricing, tagging), guiding staff, and assisting in recruiting. Flexible schedule including evenings and weekends.

Qualifications

• High school diploma or equivalent.
• 1–3 years of retail office experience.
• Previous supervisory experience.
• Ability to sell in a commission environment.
• PC or POS system experience.
• Strong communication and organizational skills.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Ensure procedural compliance with company policies for all transactions.
• Implement company programs and initiatives (warranty sales, signage, pricing and tagging).
• Provide leadership and motivation to help the store achieve sales and profit goals.
• Achieve personal sales and warranty goals by working on the sales floor.
• Assist Store Manager with recruiting, interviewing and hiring top talent.

Skills

Communication

Organization

Supervisory

Sales on floor

POS system

Commission sales

PC literacy

Education

High school diploma

Tools

POS system

Job description

The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals.

Key responsibilities include:

• Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures
• Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging)
• Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals
• Achieving personal sales and extended warranty goals by working on the sales floor
• Assist Store Manager in recruiting, interviewing and hiring top talent

The ideal candidate will possess:

• High school diploma or equivalent
• One to three years of retail office experiences
• Previous supervisory experience
• Ability to sell in a commission environment
• Experience using a PC or POS system or other computer keyboard is required
• Strong communication and organizational skills required
• Must be available to work a flexible schedule, including evenings, weekends and holidays