Office Manager

Helzberg Diamonds Shops, Inc.; Arkansas; On-site; USD 36,000 - 48,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. is seeking an Office Manager to oversee daily store office operations, guide staff, and support sales and profit goals. You will ensure policy compliance, execute programs, and drive merchandising initiatives.

The role requires prior retail office and supervisory experience, a high school diploma or equivalent, and strong communication and organizational skills. Flexibility for evenings, weekends, and holidays is expected.

Qualifications

• Requires retail office experience and supervisory background.
• Strong communication and organizational skills are essential.
• Comfort with selling in a commission environment and using a PC/ POS system.

Responsibilities

• Procedural compliance to ensure transactions align with company policies.
• Implement company programs and merchandising tagging.
• Provide direction and motivation to help achieve sales and profit goals.
• Assist in recruiting, interviewing, and hiring top talent.
• Assist Store Manager on the sales floor to reach personal and warranty goals.

Skills

Retail office experience

Supervisory experience

Communication skills

Organizational skills

POS system proficiency

Education

High school diploma or equivalent

Tools

POS system

Job description

The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals.

Key responsibilities include:

• Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures
• Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging)
• Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals
• Achieving personal sales and extended warranty goals by working on the sales floor
• Assist Store Manager in recruiting, interviewing and hiring top talent

The ideal candidate will possess:

• High school diploma or equivalent
• One to three years of retail office experiences
• Previous supervisory experience
• Ability to sell in a commission environment
• Experience using a PC or POS system or other computer keyboard is required
• Strong communication and organizational skills required
• Must be available to work a flexible schedule, including evenings, weekends and holidays