Office Manager

Helzberg Diamonds Shops, Inc.; Hurst (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. is seeking an Office Manager for our Texas store in Hurst to oversee daily office operations and support sales leadership. You will guide staff, ensure policy compliance, and drive performance to meet store goals.

The ideal candidate has retail office experience, supervisory background, and the ability to sell in a commission environment. Strong communication and organizational skills, plus flexibility to work evenings, weekends, and holidays, are essential.

Qualifications

• High school diploma or equivalent.
• 1–3 years of retail office experience.
• Previous supervisory experience.
• Ability to sell in a commission environment.
• Experience using a PC or POS system.
• Strong communication and organizational skills.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Ensure procedural compliance with company policies.
• Lead implementation of programs and initiatives (extended warranty, signage, pricing, tagging).
• Provide direction and motivation to help achieve sales and profit goals.
• Drive personal sales and warranty goals on the sales floor.
• Assist Store Manager in recruiting, interviewing and hiring top talent.

Skills

Retail office exp

Supervisory exp

Communication

Organization

Commission sales

POS/PC skills

Education

High school diploma

Tools

POS system

Job description

The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals.

Key responsibilities include:

• Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures
• Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging)
• Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals
• Achieving personal sales and extended warranty goals by working on the sales floor
• Assist Store Manager in recruiting, interviewing and hiring top talent

The ideal candidate will possess:

• High school diploma or equivalent
• One to three years of retail office experiences
• Previous supervisory experience
• Ability to sell in a commission environment
• Experience using a PC or POS system or other computer keyboard is required
• Strong communication and organizational skills required
• Must be available to work a flexible schedule, including evenings, weekends and holidays