Office Manager

Helzberg Diamonds Shops, Inc.; Columbia (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. is seeking an Office Manager to lead daily store-office operations and drive sales and profit goals.

The role requires guiding staff, ensuring policy compliance, and implementing programs such as extended warranty sales and merchandising tagging. The ideal candidate has a high school diploma and 1–3 years of retail office experience, with prior supervisory experience, strong communication, and the ability to work a flexible schedule including evenings, weekends, and

Qualifications

• High school diploma or equivalent required with 1–3 years retail office experience.
• Proven supervisory experience and ability to recruit and hire top talent.
• Strong communication and organizational skills; flexible schedule including evenings/weekends/holidays.
• Experience selling in a commission environment and using a PC/POS system.

Responsibilities

• Oversee daily office operations to support store sales and profitability.
• Ensure transactions comply with company policies and procedures.
• Implement company programs (warranty sales, signage, tagging).
• Provide leadership and motivation to help achieve sales goals on the floor.

Skills

Strong communication

Organizational skills

Retail office experience

Sales in a commission environment

Leadership/ supervisory experience

Education

High school diploma or equivalent

Tools

POS system

PC keyboard/ computer use

Job description

The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals.

• Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures
• Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging)
• Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals
• Achieving personal sales and extended warranty goals by working on the sales floor
• Assist Store Manager in recruiting, interviewing and hiring top talent

The ideal candidate will possess:

• High school diploma or equivalent
• One to three years of retail office experiences
• Previous supervisory experience
• Ability to sell in a commission environment
• Experience using a PC or POS system or other computer keyboard is required
• Strong communication and organizational skills required
• Must be available to work a flexible schedule, including evenings, weekends and holidays