Office Manager

Helzberg Diamonds Shops, Inc.; Coralville (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. is seeking an Office Manager to run daily office operations and support store sales and profit goals. You will lead and motivate staff, ensure policy compliance, and drive warranty sales and merchandising initiatives.

The ideal candidate brings 1–3 years of retail office experience, supervisory background, strong PC/POS skills, and excellent communication. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of retail office experience preferred.
• Previous supervisory experience is desired.
• Ability to sell in a commission environment.
• Experience using a PC or POS system is required.
• Strong communication and organizational skills are essential.
• Must be available to work a flexible schedule, including evenings, weekends and holidays.

Responsibilities

• Procedural compliance to ensure transactions follow company policies.
• Implement company programs and initiatives (e.g., warranty sales, signage, tagging).
• Provide direction, leadership, and motivation to achieve sales and profit goals.
• Achieve personal sales and warranty goals by working on the sales floor.
• Assist Store Manager in recruiting, interviewing and hiring top talent.

Skills

Customer service

Leadership

Communication

Retail operations

Education

High school diploma or equivalent

Tools

POS system

PC literacy

Job description

The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals.

Key responsibilities include:

• Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures
• Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging)
• Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals
• Achieving personal sales and extended warranty goals by working on the sales floor
• Assist Store Manager in recruiting, interviewing and hiring top talent

The ideal candidate will possess:

• High school diploma or equivalent
• One to three years of retail office experiences
• Previous supervisory experience
• Ability to sell in a commission environment
• Experience using a PC or POS system or other computer keyboard is required
• Strong communication and organizational skills required
• Must be available to work a flexible schedule, including evenings, weekends and holidays