OFFICE MANAGER

Genuine Home Care Agency; Denver (CO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Genuine Home Care Agency is seeking an Office Manager for its non-medical home care operations in Denver, Colorado. The Office Manager will oversee daily office operations, manage caregiver schedules, and coordinate client intake. Responsibilities include maintaining compliance documentation, assisting with onboarding, and monitoring caregiver attendance. The ideal candidate should have excellent organizational and communication skills, with experience in office management. Benefits include health insurance and paid time off.

Qualifications

• Strong organizational skills and ability to multitask.
• Excellent communication skills, both written and verbal.
• Experience in office management or similar role.

Responsibilities

• Oversee daily office operations and administrative workflow.
• Manage caregiver schedules and client service calendars.
• Coordinate client intake, onboarding, and service setup.
• Maintain employee files, client records, and compliance documentation.
• Assist with caregiver recruitment, onboarding, and orientation.

Job description

Benefits:

• Health insurance
• Paid time off

Office Manager – Non-Medical Home Care

Responsibilities

• Oversee daily office operations and administrative workflow
• Manage caregiver schedules and client service calendars
• Coordinate client intake, onboarding, and service setup
• Maintain employee files, client records, and compliance documentation
• Assist with caregiver recruitment, onboarding, and orientation
• Monitor caregiver attendance, call-offs, and shift coverage
• Process payroll, timesheets, and billing/invoicing
• Handle phone calls, emails, and client/caregiver inquiries
• Ensure licensing, insurance, and regulatory requirements remain current
• Maintain policies, procedures, and office systems
• Support marketing/referral follow-up and community outreach efforts
• Track KPIs such as client hours, caregiver utilization, and retention
• Order office supplies and manage vendor relationships
• Prepare reports for ownership/management
• Help resolve client complaints and caregiver performance issues
• Coordinate with case managers, families, and healthcare professionals as needed