Office Supervisor

Freedom Home Care LLC; Princeton (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Job summary

A home care agency is seeking an Office Supervisor to streamline operations and ensure effective communication. This role involves managing office schedules, leading customer service efforts, and collaborating on policy updates. Ideal candidates should have over 2 years in office management and be skilled in Microsoft 365 and healthcare administration. Join a supportive team that values your insights and offers opportunities for professional growth.

Qualifications

• 2+ years of office management, medical practice management, or healthcare administration experience.
• Confident with Microsoft 365 and cloud‑based scheduling/EMR platforms.
• Professional, friendly communicator with all levels of staff and clientele.

Responsibilities

• Be the first point of contact with clients and caregivers.
• Assist with caregiver scheduling and on-call assistance.
• Update SOPs, onboarding checklists, and safety protocols.
• Assist with social media postings and event flyers.

Skills

Office management

Customer service

Microsoft 365

Healthcare administration

Organizational skills

Tools

Scheduling/EMR platforms

Job description

Benefits:

• Competitive salary
• Opportunity for advancement
• Paid time off

Office Supervisor – Home Care Administration & Operations

Full-Time | Weekday Schedule

Keep Our Care Running Smoothly!

Behind every outstanding caregiver visit is an organized, efficient office. As our Office Supervisor, you’ll be the operational linchpin—streamlining processes, leading the office team in excellent Customer Service, ensuring supplies are stocked, assisting the Executive Director as needed, and ensuring communication flows effortlessly between field staff, clients, and leadership.

Why You’ll Love Working Here

• Competitive salary with merit-based raises
• Monday - Friday hours with generous PTO
• Supportive leadership that values your ideas and invests in professional development
• Clear advancement paths into HR, Finance, or Operations leadership

What You’ll Tackle Day-to-Day

• Customer Service – Be the first point of contact with our clients and caregivers. Answer phones and manage all office communication. Ensure communication runs smoothly between office staff and caregivers. Work closely with the agency Director to ensure clients are taken care of quickly and efficiently.
• Office and Schedule Management – Assist with caregiver scheduling and on‑call assistance when needed.
• Process & Policy Builder – Partner with HR to update SOPs, onboarding checklists, and safety protocols that meet state home‑care regulations. Work with nursing and caregivers to ensure proper documentation per regulations.
• Marketing and Social Media – Work with the marketing team to assist with social media postings, event flyers, and mailings.

What Makes You a Great Fit

• 2+ years of office management, medical practice management, or healthcare administration experience (home‑care or hospice a plus).
• Confident with Microsoft 365 and cloud‑based scheduling/EMR platforms.
• Organized multitasker who can pivot from payroll questions to supply orders without losing focus.
• Professional, friendly communicator—written and verbal—with all levels of staff and clientele.

Ready to Be the Backbone of Exceptional Home Care?

Click “Apply Now” to join an agency that prizes efficiency, teamwork, and compassionate service to seniors!