Office Manager

Demand Home Care LLC; Biloxi (MS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible scheduling

Training & development

Job summary

Demand Home Care LLC seeks a dedicated Office Manager to oversee office operations in Biloxi, Mississippi. The role involves scheduling caregivers, managing client records, and engaging in community outreach to promote the agency's services.

The ideal candidate should possess strong organizational and communication skills and have a background in office management or healthcare administration. The position requires a willingness to also provide direct patient care when necessary.

Qualifications

• Previous experience in office management or healthcare administration preferred.
• Experience coordinating schedules and managing administrative operations.
• Ability to provide direct patient care when necessary.

Responsibilities

• Manage daily office operations.
• Coordinate caregiver scheduling and staffing.
• Maintain client and caregiver records.
• Support business development and community outreach efforts.

Skills

Organizational skills

Communication skills

Microsoft Office Suite

Problem-solving skills

Education

High school diploma or GED

Associate's degree or relevant experience

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Training & development
• Tuition assistance

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Careers Advancement

Job Summary

We are seeking a dedicated and organized Office Manager to join our growing home care agency. In this role, you will oversee daily office operations, coordinate caregiver scheduling, support client and caregiver needs, and ensure efficient administrative processes. The Office Manager will also assist with community outreach efforts, build relationships within the community, and represent the agency at networking events and local functions.

This position requires a hands‑on professional who is willing to provide direct patient care when necessary due to caregiver call‑offs or staffing shortages. The ideal candidate is highly organized, compassionate, possesses strong communication skills, and thrives in a fast‑paced healthcare environment.

Responsibilities

• Manage daily office operations
• Coordinate caregiver scheduling and staffing
• Answer phones and provide customer service
• Maintain client and caregiver records
• Handle administrative and compliance tasks
• Assist with recruiting and onboarding caregivers
• Perform patient care duties when a caregiver is unavailable or calls off
• Support business development and community outreach efforts
• Attend networking events and community functions
• Educate the community about the agency's services
• Build relationships with referral sources and community partners

Qualifications

• High school diploma or GED required; associate's degree or relevant healthcare/administrative experience preferred
• Previous experience in office management, healthcare administration, home care, or a related field preferred
• Experience coordinating schedules, managing administrative operations, and supporting client services
• Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software systems
• Excellent organizational and time‑management skills with the ability to prioritize multiple responsibilities
• Strong problem‑solving skills and attention to detail
• Excellent verbal and written communication skills
• Ability to build and maintain professional relationships with clients, caregivers, referral sources, and community partners
• Comfortable attending community events and conducting outreach activities to promote agency services
• Willingness and ability to provide direct patient care when necessary due to caregiver shortages or call‑offs
• Reliable transportation and a valid driver's license preferred
• Home care, healthcare, or caregiving experience is a plus
• Ability to work independently while maintaining a high level of professionalism and compassion toward clients and families