Office Manager

EXTOL HAVEN HOMECARE LLC; Mayfield Heights (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible Scheduling

Competitive Compensation

Careers Advancement

Job summary

EXTOL HAVEN HOMECARE LLC in Mayfield Heights, OH, seeks an Office Manager to coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. You will schedule meetings, pay invoices, negotiate with vendors, and maintain office equipment.

The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures to support daily operations and organizational goals.

Qualifications

• High school diploma or GED required; some college preferred.
• Experience as Office Manager or similar role is a plus.
• Strong organizational and communication skills.

Responsibilities

• Schedule caregivers and cover open shifts.
• Communicate with clients, families, and caregivers.
• Onboard caregivers, conduct background checks, maintain files.
• Maintain Medicaid/DODD/compliance documents.
• Track EVV and timesheets; assist with billing coordination.
• Assist with incident reports, audits, and state inspections.
• Support Directors with administrative tasks.

Skills

MS Office

Excel

Outlook

Time management

Verbal communication

Written communication

Education

High school diploma / GED

Some college

Job description

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Careers Advancement

Job Summary

We are seeking an Office Manager to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and maintaining office equipment. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.

Responsibilities

• Scheduling caregivers and covering open shifts.
• Communicating with clients, families, and caregivers.
• Managing caregiver onboarding, BCI/FBI background checks, and personnel files.
• Maintaining compliance documents for Medicaid, DODD, and accreditation requirements.
• Tracking EVV, timesheets, and coordinating with billing.
• Assisting with incident reports, audits, and state inspections.
• Supporting the Director of Client Care or Director of Operations with administrative tasks.

Qualifications

• High school diploma/GED required, some college preferred
• Previous experience as an Office Manager or similar position preferred
• Understanding of office equipment, systems, and procedures
• Skilled in Microsoft Office, Excel, and Outlook
• Excellent time management skills and ability to prioritize multiple tasks
• Strong problem-solving skills and attention to detail
• Excellent verbal and written communication skills