Office & Facilities Services Specialist

Opensity Solutions; Charlotte (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is the leading tech-enabled managed services organization delivering on-site admin and operational support in client offices. The Service Specialist role covers mail handling, copy/print production, reception, hospitality, and facilities tasks to ensure a smooth, professional workplace for clients and visitors.

The role emphasizes strong customer service, multitasking, attention to detail, and effective communication, with a requirement of 1+ year in related fields and a

Qualifications

• 1+ year of experience in customer service, administrative support, hospitality, facilities, or office services preferred.
• Experience in a corporate, professional services, or client-facing environment is a plus.

Responsibilities

• Mail Services: Sort, meter, distribute, and track incoming and outgoing mail and packages.
• Copy, Print & Production Services: Complete copy, print, and scan requests with accuracy.
• Reception & Client Interaction: Answer calls, greet visitors, and provide professional customer service.
• Hospitality Services: Setup, maintain, and restock conference rooms and common areas.
• Facilities & Office Support: Assist with basic facilities tasks and report issues.
• General office support to ensure a professional workplace experience.

Skills

Customer service

Multitasking

Attention to detail

Effective communication

Microsoft Office

Professionalism

Teamwork

Physical stamina

Tools

Microsoft Office suite

Job description

Opensity Solutions is the leading tech-enabled managed services organization delivering on-site admin and operational support in client offices. The Service Specialist role covers mail handling, copy/print production, reception, hospitality, and facilities tasks to ensure a smooth, professional workplace for clients and visitors.

The role emphasizes strong customer service, multitasking, attention to detail, and effective communication, with a requirement of 1+ year in related fields and a