Office Experience Lead: Front Desk & Operations

findhelp; Austin (TX); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

401k & equity grants

Free food and onsite gym

Paid parental leave

Competitive PTO & 10 paid holidays

Medical, dental, and vision with 100%+

Dog-friendly office

Telemedicine access

Book Purchasing Program

Job summary

Findhelp, headquartered in Austin, Texas, is seeking a hands-on Front Office Operations professional to own the onsite workplace experience. You will welcome guests, assist with onboarding, manage badges, mail, and kitchen stocking, and support events and local partnerships.

The role requires 3–5+ years in front office roles, a high school diploma, and strong organizational/communication skills. This is an onsite role in Austin with regular hours during the week.

Qualifications

• 3–5+ years of experience in front office administration, reception or customer-facing operations.
• High School Diploma or equivalent required; Associate or Bachelor’s preferred.
• Working knowledge of office operations, badge management systems, and basic facilities coordination.
• Strong organizational and time-management skills; clear verbal and written communication; proficiency in Google Suite.
• Onsite availability Monday–Thursday 8:00–16:00 and Friday 8:30–23:00? (days as per ad)

Responsibilities

• Greet guests and provide office tours.
• Manage badging and new hire onboarding setup.
• Handle mail, deliveries and package distribution.
• Assist with kitchen stocking, catering support, and daily office readiness.
• Support company events and community initiatives.
• Maintain library and assist with JIRA Office Ops tickets.
• Provide backup support for events, retreats and onsite meetings.

Skills

Front desk

Customer support

Office operations

Google Suite

Education

High School Diploma

Tools

Badge management systems

Job description

Findhelp, headquartered in Austin, Texas, is seeking a hands-on Front Office Operations professional to own the onsite workplace experience. You will welcome guests, assist with onboarding, manage badges, mail, and kitchen stocking, and support events and local partnerships.

The role requires 3–5+ years in front office roles, a high school diploma, and strong organizational/communication skills. This is an onsite role in Austin with regular hours during the week.