Austin Office Launch Coordinator & Front Desk Lead

MorganFranklin Consulting LLC; Austin (TX); On-site; USD 36,000 - 45,000; Full time

Job summary

Highspring seeks an Office Coordinator to launch the Austin office and later manage the front desk for ~300 employees. In the first six months, you will set up vendor accounts, draft SOPs, and ensure the space is ready.

The role evolves to ongoing operations leadership, guest services, and knowledge hub maintenance. Your experience in office coordination, facilities, or high-end hospitality, plus proficiency with Google Workspace/Microsoft Office and Envoy, will help you thrive in a fast-paced

Qualifications

• 3+ years of experience in office coordination, facilities management, or high-end hospitality.
• Proficiency in Google Workspace and/or Microsoft Office and visitor management software (Envoy).
• Advanced digital literacy with a focus on administrative technology (e.g. develop SOPs, update website content).
• Ability to lift up to 30 lbs (for package handling) and remain mobile throughout the day.
• Strong written communication skills for drafting office-wide announcements.
• Highly proficient in time management and prioritizing.
• Proficient in high-stakes front-office operations.

Responsibilities

• Vendor Coordination: Act as the primary point of contact for contractors, movers, furniture installers, and utility providers.
• Operations Setup: Sourcing and managing accounts for snacks/beverages, janitorial services, security, and office supplies.
• SOPs: Create the Office Playbook, including guest check-in protocols, mail distribution, and emergency response plans.
• Asset Management: Help track furniture and equipment deliveries.
• Front Desk Leadership: Provide a concierge-level experience for 300 employees and guests.
• Manage check-ins, badges, and the multi-line phone system.
• The Knowledge Hub: Serve as the primary resource for all employee building and amenities queries.
• Facility Oversight: Weekly walkthroughs to ensure space is tidy, functional, and safe.
• Event Support: Assist with internal culture events and logistics.

Skills

Google Workspace

Microsoft Office

Envoy visitor management

SOP drafting

Time management

Written communication

Organization

Tools

Envoy

Job description

Highspring seeks an Office Coordinator to launch the Austin office and later manage the front desk for ~300 employees. In the first six months, you will set up vendor accounts, draft SOPs, and ensure the space is ready.

The role evolves to ongoing operations leadership, guest services, and knowledge hub maintenance. Your experience in office coordination, facilities, or high-end hospitality, plus proficiency with Google Workspace/Microsoft Office and Envoy, will help you thrive in a fast-paced