Office Experience & Facilities Lead

Box; Austin (TX); On-site; USD 61,000 - 65,000; Full time

Job summary

Box in Austin, TX seeks a dynamic Workplace Services professional to manage a welcoming front desk and daily facilities operations. You will coordinate programs, space planning, and vendor relations while upholding security protocols and safety standards.

The role includes supporting community events, onboarding new hires, and cross-functional collaboration to strengthen Box culture. A Bachelor’s degree and 3+ years’ related experience are preferred.

Qualifications

• Minimum 3+ years’ experience in office/facilities management, admin work, and event planning.
• A self-starter with strong organization and solution-driven mindset.
• Ability to juggle multiple deadlines and projects while maintaining service quality.

Responsibilities

• Serve as the primary front desk contact Monday to Friday, welcoming employees, guests, vendors, and customers.
• Manage day-to-day facilities operations and office space planning, desk allocation, and moves.
• Coordinate WPS programs (food, shipping, office supplies, parking) and vendor setup.
• Uphold building and Box security protocols, including badge activation/deactivation.
• Act as Emergency Coordinator for the Austin Office in partnership with Security teams.
• Ensure health and safety compliance across the office and facilities.
• Support Community & Impact projects and events, coordinating planning and execution.
• Welcome new hires with tours, amenities intro, and fostering belonging; share updates via Slack.

Skills

Facilities management

Administrative work

Event planning

Education

Bachelor's degree in facility management, business administration or relevant field

Tools

Slack

Navan

Office Space

Canva

Building Engines

Job description

Box in Austin, TX seeks a dynamic Workplace Services professional to manage a welcoming front desk and daily facilities operations. You will coordinate programs, space planning, and vendor relations while upholding security protocols and safety standards.

The role includes supporting community events, onboarding new hires, and cross-functional collaboration to strengthen Box culture. A Bachelor’s degree and 3+ years’ related experience are preferred.