Office Coordinator - Operations & Customer Experience

Clayton Homes (New); United States; On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401K with company matching

Paid parental leave

Paid time off

Clayton Impact volunteer program

Wellness programs

Job summary

Clayton is seeking an Office Coordinator to support Home Center operations in the United States. The role centers on maintaining customer files, assisting sales and HR processes, and coordinating between departments to ensure a smooth flow of information.

You will prepare correspondence, assist with invoices and contractor payments, and help schedule services. Strong communication and multitasking abilities are essential for success in a fast-paced environment.

Qualifications

• High School diploma or equivalent.
• Proficient in Word, Excel, and Outlook Express.
• Strong written and verbal communication skills.
• Possess strong customer service skills.

Responsibilities

• Assemble, update, and maintain customer files for Home Center processes and compliance.
• Assist Home Center team with sales, marketing, HR and other business processes with Home Office liaisons.
• Prepare sales packages, complete parts orders, billback requests, and schedule service through contractors.
• Prepare letters and other correspondence as requested by the Home Center Manager; act as liaison between departments.
• Interact with clients, visitors, and employees to provide assistance and ensure a positive experience.
• Route phone calls, answer general questions, and support office organization and efficiency.
• Assist with office compliance and internal audit preparation; manage invoices and payments to contractors.
• Perform tasks in SES Pro My Home Service Competencies: time management, quality focus, adaptability, planning and prioritization.
• Operate office equipment and maintain a clean, organized workspace.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

Outlook Express

Job description

Clayton is seeking an Office Coordinator to support Home Center operations in the United States. The role centers on maintaining customer files, assisting sales and HR processes, and coordinating between departments to ensure a smooth flow of information.

You will prepare correspondence, assist with invoices and contractor payments, and help schedule services. Strong communication and multitasking abilities are essential for success in a fast-paced environment.