Office Coordinator - LCHC Rapid Access Main

Memorial Health System of Southwest Oklahoma; Lawton (OK); On-site; USD 28,000 - 40,000; Full time

Job summary

Memorial Health System of Southwest Oklahoma is seeking an Office Coordinator to manage the daily clerical operations of our medical office. The role includes answering phones, filing, scheduling appointments, posting charges and payments, and handling patient demographics with professionalism.

The position interacts with patients, physicians and staff, requiring strong typing, computer literacy, and customer service skills.

Qualifications

• Ability to type, computer, communication and customer service skills required.
• High School graduate or greater, basic computer and secretarial skills preferred.
• Knowledge of medical terminology helpful.

Responsibilities

• Answer phones and manage calls.
• File documents and maintain filing system.
• Schedule appointments and coordinate calendars.
• Post charges, payments and patient demographics.
• Fax and copy documents as needed.
• Research ICD-10 codes or CPT codes for accuracy.
• Understand insurance payment systems and payer requirements.

Skills

Typing

Computer skills

Communication

Customer service

Education

High School diploma or equivalent

Tools

Secretarial skills

Job description

DEFINITION:

The office coordinator performs a variety of clerical tasks that require basic knowledge of systems and procedures. Under the direction of the immediate supervisor, the position is responsible for the daily operations of the medical office which includes answering phones, filing, appointment scheduling, posting of charges, payments and patient demographics, faxing, copying, researching ICD-10codes or CPT codes, and knowledge of insurance companies and their payment systems. The position interacts exclusively with patients of all ages and cultures, physicians and mid-level practitioners, hospital staff, the health center nurse(s) and outside business (pharmacies, drug representatives, etc.)

PREFERRED QUALIFICATIONS:

Ability to type, computer, communication and customer service skills required.

High School graduate or greater, basic computer and secretarial skills preferred.

Knowledge of medical terminology helpful.