Office Coordinator - LCHC Family Practice

International Executive Service Corps; Lawton (OK); On-site; USD 26,000 - 38,000; Full time

Job summary

International Executive Service Corps is seeking an Office Coordinator to manage the daily operations of a medical office, performing routine clerical tasks and coordinating with patients, physicians, nurses, and staff. This role emphasizes accuracy, confidentiality, and collaborative teamwork.

Responsibilities include answering phones, scheduling appointments, posting charges and payments, updating patient demographics, and handling faxing and copying while ensuring compliance with office

Qualifications

• Ability to type, computer, communication and customer service skills required.
• High School graduate or greater, basic computer and secretarial skills preferred.
• Knowledge of medical terminology helpful.

Responsibilities

• Answer phones and greet patients with professionalism.
• Schedule appointments and coordinate with clinicians and staff.
• Post charges and payments, update patient demographics and insurance details.
• Handle faxing, copying and records management.
• Research ICD-10/CPT codes as needed and assist with payer communications.

Skills

Typing

Computer skills

Communication

Customer service

Education

High School diploma

Tools

Medical office software

Job description

DEFINITION:

The office coordinator performs a variety of clerical tasks that require basic knowledge of systems and procedures. Under the direction of the immediate supervisor, the position is responsible for the daily operations of the medical office which includes answering phones, filing, appointment scheduling, posting of charges, payments and patient demographics, faxing, copying, researching ICD-10codes or CPT codes, and knowledge of insurance companies and their payment systems. The position interacts exclusively with patients of all ages and cultures, physicians and mid-level practitioners, hospital staff, the health center nurse(s) and outside business (pharmacies, drug representatives, etc.)

PREFERRED QUALIFICATIONS:

• Ability to type, computer, communication and customer service skills required.
• High School graduate or greater, basic computer and secretarial skills preferred.
• Knowledge of medical terminology helpful.