Office Coordinator - LCHC Administration

International Executive Service Corps; Lawton (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

International Executive Service Corps is seeking an office coordinator to manage daily medical office operations under supervision. Responsibilities include answering phones, scheduling appointments, posting charges and payments, and maintaining patient demographics.

The role requires familiarity with ICD-10/CPT codes and insurance payment processes, with interaction across clinicians and external partners.

Qualifications

• Typing, computer, communication and customer service skills required.
• High School graduate or greater, basic computer and secretarial skills preferred.
• Knowledge of medical terminology helpful.

Responsibilities

• Answer phones and perform clerical tasks in a medical office.
• Schedule appointments and maintain patient demographics.
• Post charges and payments; handle filings, faxes, and copies.
• Research ICD-10 and CPT codes; understand insurance payment systems.
• Interact with patients, physicians, nurses, hospital staff and external partners.

Skills

Typing

Communication skills

Computer skills

Customer service

Education

High School diploma

Job description

DEFINITION:

The office coordinator performs a variety of clerical tasks that require basic knowledge of systems and procedures. Under the direction of the immediate supervisor, the position is responsible for the daily operations of the medical office which includes answering phones, filing, appointment scheduling, posting of charges, payments and patient demographics, faxing, copying, researching ICD-10codes or CPT codes, and knowledge of insurance companies and their payment systems. The position interacts exclusively with patients of all ages and cultures, physicians and mid-level practitioners, hospital staff, the health center nurse(s) and outside business (pharmacies, drug representatives, etc.)

PREFERRED QUALIFICATIONS:

• Ability to type, computer, communication and customer service skills required.
• High School graduate or greater, basic computer and secretarial skills preferred.
• Knowledge of medical terminology helpful.