OFFICE COORDINATOR - LCHC RAPID ACCESS

Memorial Health System of Southwest Oklahoma; Lawton (OK); On-site; USD 30,000 - 42,000; Full time

Job summary

Memorial Health System of Southwest Oklahoma is seeking an Office Coordinator to handle a variety of clerical tasks in a medical office. The role supports daily operations, answers phones, schedules appointments and manages patient demographics, posting charges and payments, plus faxing and copying documents.

The position requires basic computer and secretarial skills; typing ability, strong communication and customer service.

Qualifications

• Ability to type, computer, communication and customer service skills required.
• High School graduate or greater, basic computer and secretarial skills preferred.
• Knowledge of medical terminology helpful.

Responsibilities

• Answer phones and greet patients in a professional manner.
• File and maintain patient records and information.
• Schedule appointments and manage calendar effectively.
• Post charges, payments and patient demographics.
• Fax, copy and distribute documents as needed.
• Research ICD-10 codes or CPT codes when required.
• Understand insurance company processes and payment systems.

Skills

Typing

Computer skills

Communication

Customer service

Education

High School diploma or higher

Job description

DEFINITION:

The office coordinator performs a variety of clerical tasks that require basic knowledge of systems and procedures. Under the direction of the immediate supervisor, the position is responsible for the daily operations of the medical office which includes answering phones, filing, appointment scheduling, posting of charges, payments and patient demographics, faxing, copying, researching ICD-10codes or CPT codes, and knowledge of insurance companies and their payment systems. The position interacts exclusively with patients of all ages and cultures, physicians and mid-level practitioners, hospital staff, the health center nurse(s) and outside business (pharmacies, drug representatives, etc.)

PREFERRED QUALIFICATIONS:

Ability to type, computer, communication and customer service skills required.

High School graduate or greater, basic computer and secretarial skills preferred.

Knowledge of medical terminology helpful.