Office Coordinator — Customer & Admin Support

Clayton; Northport (AL); On-site; USD 25,000 - 29,000; Full time

Job summary

Clayton is seeking an Office Coordinator to support the Home Center team with administrative tasks, document management, and cross-department communications. You will ensure accurate file maintenance, process efficiency, and smooth interactions with Home Office and contractors.

The role emphasizes organization, timely responses, and professional presentation while contributing to a positive client experience and adherence to company policies.

Qualifications

• Proficient in Microsoft Word, Excel, and Outlook Express.
• Able to multi-task and adapt to changes with ease.
• Strong written and verbal communication skills.
• Possess strong customer service skills.
• High School diploma or equivalent.
• Professional demeanor and appearance.
• Able to comply with all company policies and procedures.
• Must be reliable and dependable.
• Able to work effectively and efficiently in a team environment.
• Cooperative and collaborative, willing and eager to work in a team environment.

Responsibilities

• Assemble, update, and maintain customer files for Home Center processes and compliance.
• Assist Home Center team members with sales, marketing, HR and other processes with Home Office liaisons.
• Assist in preparation of sales packages, complete parts orders, billback requests, and schedule service through contractors.
• Prepare letters and flyers for Home Center promotions and handle correspondence as requested by the Home Center Manager.
• Serve as a point of contact between departments, relay messages, and ensure effective communication with clients, visitors, and employees.
• Route phone calls, handle messages, and assist customers with general questions.
• Assist with office compliance and internal audit preparation.
• Collect invoices, schedule payments to contractors, and make bank deposits.

Skills

Time management

Communication

Teamwork

Adaptability

Reliability

Professional demeanor

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook Express

Job description

Clayton is seeking an Office Coordinator to support the Home Center team with administrative tasks, document management, and cross-department communications. You will ensure accurate file maintenance, process efficiency, and smooth interactions with Home Office and contractors.

The role emphasizes organization, timely responses, and professional presentation while contributing to a positive client experience and adherence to company policies.