Office Coordinator - Customer Experience & Admin Support

Clayton; Lacey (WA); On-site; USD 33,000 - 36,000; Full time

Job summary

Clayton is hiring an Office Coordinator to support Home Center operations in a values-driven home building company. You will manage files, assist with sales and service processes, and keep communication flowing across departments to ensure a positive customer and team experience.

The role requires proficiency in Word, Excel, and Outlook Express, strong communication, and the ability to multi-task in a team environment. Clayton offers a full-time schedule and benefits.

Qualifications

• High School diploma or equivalent required.
• Proficiency in Word, Excel, and Outlook Express.
• Strong written and verbal communication.
• Able to multi-task and work in a team.

Responsibilities

• Assemble, update, and maintain customer files for Home Center processes and compliance.
• Assist Home Center team members in working with Home Office liaisons to carry out sales, marketing, human resource and other business processes.
• May assist in preparation of sales packages, complete parts orders, billback requests for payments from manufacturer, and schedule service through contractors.
• Prepare letters, flyers for Home Center promotions, copies, business card requests, and other correspondence as requested by the Home Center Manager.
• Serve as a point of contact between different departments, relaying messages and ensuring effective communication channels.
• Interact with clients, visitors, and employees, providing assistance and ensuring a positive experience for all.
• Assist customers with general questions, route phone calls and messages, and maintain office organization.
• May assist with office compliance and internal audit preparation.
• Assist in collecting invoices, scheduling payments to contractors, and making bank deposits.
• Vantage tasks
• SES Pro
• My Home Service

Skills

Multitasking

Communication skills

Teamwork

Customer service

Professional demeanor

Reliability

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Outlook Express

Job description

Clayton is hiring an Office Coordinator to support Home Center operations in a values-driven home building company. You will manage files, assist with sales and service processes, and keep communication flowing across departments to ensure a positive customer and team experience.

The role requires proficiency in Word, Excel, and Outlook Express, strong communication, and the ability to multi-task in a team environment. Clayton offers a full-time schedule and benefits.