Office Coordinator - CCSO BILLING - BUSINESS SERVICES

Memorial Health System of Southwest Oklahoma; Lawton (OK); On-site; USD 32,000 - 48,000; Full time

Job summary

Memorial Health System of Southwest Oklahoma is seeking an Office Coordinator to manage daily clerical operations in a medical office. The role involves answering phones, scheduling appointments, filing, and processing charges and payments with sensitivity to patient demographics.

The ideal candidate has a high school diploma or higher and basic computer/secretarial skills, with helpful knowledge of medical terminology and coding to support clinical staff and insurance processes.

Qualifications

• High School graduate or greater.
• Basic computer and secretarial skills.
• Knowledge of medical terminology helpful.
• Ability to type, communicate and provide customer service.
• Medical terminology and coding experience helpful.

Responsibilities

• Answer phones and assist patients with inquiries.
• File, schedule appointments, and manage daily clerical tasks.
• Post charges, payments and maintain patient demographics.
• Fax, copy and research ICD-10/CPT codes.
• Maintain knowledge of insurance companies and their payment systems.

Skills

Basic computer

Secretarial skills

Typing

Communication skills

Customer service

Education

High School diploma or higher

Job description

DEFINITION:

The office coordinator performs a variety of clerical tasks that require basic knowledge of systems and procedures. Under the direction of the immediate supervisor, the position is responsible for the daily operations of the medical office which includes answering phones, filing, appointment scheduling, posting of charges, payments and patient demographics, faxing, copying, researching ICD-10 codes or CPT codes, and knowledge of insurance companies and their payment systems. The position interacts exclusively with patients of all ages and cultures, physicians and mid-level practitioners, hospital staff, the clinic nurse(s) and outside business (pharmacies, drug representatives, etc.)

PREFERRED QUALIFICATIONS:

• High School graduate or greater
• Basic computer and secretarial skills.
• Knowledge of medical terminology helpful.
• Ability to type, computer, communication and customer service skills
• Medical terminology and coding experience helpful.