Office Concierge & Guest Experience Lead

SPS North America; Washington; On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Recognition Programs

Paid Time Off

Bonuses

Benefits package

Job summary

SPS North America is seeking a proactive Workplace Experience Ambassador to transform the office into a warm, seamless, and memorable environment for clients, visitors, and employees. You’ll greet in the morning, provide thoughtful touches throughout the day, and bid farewell at the end to leave a lasting impression.

The role blends hospitality with administrative coordination and personalized service in a corporate setting, ideal for someone who enjoys delighting others and delivering

Qualifications

• Hospitality or client-facing experience in a corporate setting.
• Strong communication, organization, and problem-solving skills.
• Professional, discreet, and service-oriented demeanor.

Responsibilities

• Greet and welcome clients and guests with warmth and professionalism.
• Coordinate catering, events, and office guest management.
• Maintain client lounges and reception areas in a high standard.
• Gather and analyze client feedback to drive improvements.
• Serve as central contact for client requests and provide concierge services.

Skills

Customer service

Hospitality

Communication

Problem solving

Tech-savvy

Education

High School Diploma

Hospitality degree preferred

Job description

SPS North America is seeking a proactive Workplace Experience Ambassador to transform the office into a warm, seamless, and memorable environment for clients, visitors, and employees. You’ll greet in the morning, provide thoughtful touches throughout the day, and bid farewell at the end to leave a lasting impression.

The role blends hospitality with administrative coordination and personalized service in a corporate setting, ideal for someone who enjoys delighting others and delivering