Guest Experience Concierge

SPS North America Inc.; New York, Northern (NY, KY); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Recognition Programs

Paid Time Off

Bonuses

Comprehensive benefits

Job summary

SPS North America Inc. is seeking a Concierge Associate to be the welcoming face at our client site, delivering a top-tier experience for colleagues and guests in the reception area. The role emphasizes friendly, professional service and a strong, team-oriented approach.

Responsibilities include managing visitor registrations, meeting room bookings, and guest departures while maintaining a neat, efficient reception space and building positive relationships across departments.

Qualifications

• Strong verbal and written communication skills.
• Excellent organizational and time management skills.
• Analytical abilities and aptitude in problem-solving.
• Current knowledge or ability to learn computer-based systems required for functions of position.
• Adhere to all policies and procedures required.

Responsibilities

• Provides a gracious arrival experience for colleagues and guests in a friendly, professional manner.
• Delivers world-class experiences that leave a positive first impression.
• Captures preferences of colleagues and guests for future visits and assists proactively.
• Maintains a safe and clean reception area by following procedures.

Skills

Communication

Organization

Problem-solving

Computer systems

Education

High School Diploma

Job description

SPS North America Inc. is seeking a Concierge Associate to be the welcoming face at our client site, delivering a top-tier experience for colleagues and guests in the reception area. The role emphasizes friendly, professional service and a strong, team-oriented approach.

Responsibilities include managing visitor registrations, meeting room bookings, and guest departures while maintaining a neat, efficient reception space and building positive relationships across departments.