Office Concierge & Front Desk Specialist

NewEdge Capital Group; New York, Northern (NY, KY); Hybrid; USD 41,000 - 48,000; Full time

Job summary

NewEdge Capital Group is seeking a professional, organized receptionist for our New York office. You will be the first point of contact for employees, clients, and guests, ensuring a welcoming and efficient experience.

Ideal candidates are personable, dependable, proactive, and comfortable balancing front desk tasks with general office support. This role requires a polished, professional demeanor and a readiness to jump in wherever needed to keep the office running smoothly.

Qualifications

• Previous receptionist, administrative, hospitality, customer service, or office support experience preferred.
• Excellent communication and interpersonal skills.
• Professional, friendly, and service-oriented demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced office environment.

Responsibilities

• Greet and welcome employees, clients, and visitors in a professional and friendly manner.
• Register all guests through Prism and ensure visitors follow appropriate office check-in procedures.
• Offer beverages and assist with the hospitality experience for guests.
• Notify employees when their guests arrive and direct visitors to meeting rooms.
• Answer and direct incoming calls and general inquiries.
• Maintain a tidy, organized reception area at all times.
• Manage and coordinate conference room bookings.
• Assist with meeting room setup and ensure rooms are ready for meetings.
• Help coordinate basic meeting needs, including beverages and supplies.
• Assist with breakfasts, lunches, and other office meetings or events.
• Receive, organize, and distribute incoming mail and packages.
• Handle deliveries and ensure items are promptly distributed to employees.
• Coordinate outgoing packages and deliveries as needed.
• Serve as point of contact for delivery personnel and couriers.
• Monitor office supply inventory and place orders when low.
• Restock kitchen supplies and maintain a well-stocked office area.
• Empty and organize the dishwasher each morning.
• Support daily office cleaning and general upkeep with building management.
• Provide general administrative support to employees and leadership.
• Assist with ad hoc office projects and vendor coordination.

Skills

Customer service

Communication

Organization

Multitasking

Proactive

Interpersonal skills

Office software

Tools

Microsoft Outlook

Microsoft Office

Job description

NewEdge Capital Group is seeking a professional, organized receptionist for our New York office. You will be the first point of contact for employees, clients, and guests, ensuring a welcoming and efficient experience.

Ideal candidates are personable, dependable, proactive, and comfortable balancing front desk tasks with general office support. This role requires a polished, professional demeanor and a readiness to jump in wherever needed to keep the office running smoothly.