Premium Front Desk & Visitor Concierge

CBRE; New York (NY); On-site; USD 63,000 - 67,000; Full time

Job summary

CBRE is seeking a Workplace Experience Receptionist in New York to serve as the first contact for clients, executives, employees, and visitors. You will deliver a high level of personalized service, support lobby operations, manage visitor access, and coordinate events with a focus on hospitality and professionalism.

The role requires a High School Diploma or GED, strong MS Office skills, and outstanding interpersonal abilities.

Qualifications

• High School Diploma or GED; up to 2 years of related experience.
• Experience in corporate reception or luxury hospitality preferred.
• Strong interpersonal and communication skills, both spoken and written.

Responsibilities

• Be the first and last point of contact, delivering a warm, professional experience.
• Receive and direct calls to appropriate personnel and voicemail.
• Greet clients, employees and visitors promptly with hospitality.
• Issue visitor passes and coordinate access per security procedures.
• Provide wayfinding, escort services, and transportation recommendations as needed.
• Monitor centralized inbox and respond to inquiries in a timely manner.
• Track office supply levels and notify when replenishment is needed.
• Assist with event support and day-of logistics as directed.

Skills

Customer service

Hospitality

Communication

Organizational skills

Telephone etiquette

Discretion

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE is seeking a Workplace Experience Receptionist in New York to serve as the first contact for clients, executives, employees, and visitors. You will deliver a high level of personalized service, support lobby operations, manage visitor access, and coordinate events with a focus on hospitality and professionalism.

The role requires a High School Diploma or GED, strong MS Office skills, and outstanding interpersonal abilities.