Office Concierge & Admin Support (NYC; In-Office)

StitcherAds; New York (NY); On-site; USD 28,000 - 40,000; Full time

Job summary

Kargo is seeking a friendly, organized Receptionist to be the first contact for employees, clients, candidates, vendors, and visitors at our New York City office. This full-time, in-office role supports the Chief People Officer and the People team with calendar coordination, interviews, and events.

You will manage front desk operations, guest registration, mail, and conference room scheduling, ensuring a welcoming, efficient office environment Monday–Friday 8:30 AM–5:00 PM.

Qualifications

• Previous experience in reception, hospitality, customer service, administrative support, or office coordination preferred.
• Friendly, polished, and professional communication skills with a genuine interest in creating a positive experience for employees and guests.
• Highly organized with strong attention to detail and the ability to manage multiple calendars, meetings, requests, and priorities at once.
• Dependable and punctual, onsite Monday through Friday from 8:30 AM–5:00 PM.
• Comfortable using Google Workspace, calendars, presentation tools, and modern productivity/AI tools such as ChatGPT and Claude; willingness to learn new technology quickly.
• Strong written communication skills and comfort drafting clear office updates, meeting communications, and other internal messages.
• Strong judgment and discretion when handling confidential employee, executive, visitor, and company information.
• Proactive, resourceful, and flexible, with a willingness to jump in wherever needed to keep the office and People team running smoothly.

Responsibilities

• Serve as the first point of contact for the NYC office, warmly greeting and assisting employees, clients, candidates, vendors, and other visitors.
• Manage the front desk and ensure the reception area, conference rooms, and shared office spaces are organized, professional, and ready for the day.
• Coordinate visitor access, guest registration, conference rooms, and meeting logistics, including notifying employees when their guests arrive.
• Keep employees informed of important office updates and disruptions, including Wi‑Fi/connectivity issues, elevator or building updates, facilities matters, and other information impacting the NYC office.
• Receive, sort, and distribute incoming mail, packages, and deliveries and coordinate outgoing shipments as needed.
• Support day-to-day office operations, including conference room scheduling, meeting setup, office lunches, supply management, restocking, and vendor deliveries.
• Provide administrative support to the Chief People Officer, including calendar management, meeting and conference coordination, interview scheduling, conference room coordination, visitor management, expense support, and presentation/deck preparation.
• Coordinate interview logistics and calendars, creating a polished and organized experience for candidates and interview teams.
• Partner with the People team on employee events, new hire arrivals, office communications, presentations, and other administrative needs as they arise.

Skills

Communication

Organization

Google Workspace

Calendar management

Interpersonal skills

Tools

Google Workspace

Office productivity

Presentation tools

Job description

Kargo is seeking a friendly, organized Receptionist to be the first contact for employees, clients, candidates, vendors, and visitors at our New York City office. This full-time, in-office role supports the Chief People Officer and the People team with calendar coordination, interviews, and events.

You will manage front desk operations, guest registration, mail, and conference room scheduling, ensuring a welcoming, efficient office environment Monday–Friday 8:30 AM–5:00 PM.