In-Office Front Desk & Guest Experience Associate

KPF; New York, Northern (NY, KY); Hybrid; USD 43,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401k with company matching

Paid time off

Job summary

KPF in New York City seeks a friendly Receptionist to greet visitors, answer calls, and support the front desk with professionalism. This in-office role runs Monday through Friday, 8:30 AM to 5:30 PM, with overtime eligibility and a focus on hospitality for staff and guests.

Responsibilities include conference room scheduling, assisting with IT and conferencing software, maintaining lobby signage, updating client contacts database, and coordinating with facilities for repairs and supplies.

Qualifications

• Bachelor’s Degree required; front desk experience preferred.
• Excellent customer service and communication skills.
• Ability to multitask and prioritize in an office environment.

Responsibilities

• Greet visitors and provide hospitality at the front desk.
• Handle incoming calls and route inquiries to appropriate departments.
• Manage conference room scheduling and bookings.
• Assist facilities and IT with conferencing software and signage.
• Maintain client contacts database and office supplies.

Skills

Customer service

Communication

Teamwork

Education

Bachelor’s Degree

Tools

Outlook

Word

Excel

Job description

KPF in New York City seeks a friendly Receptionist to greet visitors, answer calls, and support the front desk with professionalism. This in-office role runs Monday through Friday, 8:30 AM to 5:30 PM, with overtime eligibility and a focus on hospitality for staff and guests.

Responsibilities include conference room scheduling, assisting with IT and conferencing software, maintaining lobby signage, updating client contacts database, and coordinating with facilities for repairs and supplies.