Office Associate

Hieu Tran - COUNTRY Financial; Lombard (IL); Presencial; USD 2.066.000 - 2.755.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Positive office culture

401(k) matching

Flexible schedule

Opportunity for advancement

Training & development

Descripción de la vacante

Hieu Tran – COUNTRY Financial in Lombard, IL is seeking an Office Associate to support our team and provide a welcoming experience for customers.

preference for Vietnamese/English bilingual candidates. The role involves answering phones, greeting customers, handling daily admin tasks, and learning insurance products and processes. Great fit for friendly, dependable individuals eager to grow with the team.

Formación

• Bilingual Vietnamese/English strongly preferred.
• Friendly, professional, and comfortable talking with people.
• Dependable and organized.
• Strong communication and listening skills.
• Comfortable answering phones and assisting customers.
• Willing to learn new computer systems and technology.
• Able to work independently and as part of a team.
• Positive attitude and willingness to take on new responsibilities.
• Previous office, retail, hospitality, or customer service experience is a plus, but not required.

Responsabilidades

• Answer phones and help customers with basic questions.
• Greet customers and provide friendly assistance in the office.
• Direct customer questions and requests to the appropriate team member.
• Assist with day-to-day administrative and office tasks.
• Organize customer records, documents, and paperwork.
• Help schedule appointments and follow up with customers.
• Support the team with general office needs.
• Learn about insurance products and agency processes.
• Help create a professional and positive customer experience.

Conocimientos

Bilingual Vietnamese/English

Customer service

Communication

Organized

Dependable

Team player

Descripción del empleo

Benefits:

• Positive Office Culture
• 401(k) matching
• Flexible schedule
• Opportunity for advancement
• Training & development

Hieu Tran – COUNTRY Financial | Lombard, IL

Join a Friendly Team and Build Your Skills

Are you friendly, dependable, and organized? Do you enjoy helping people and want an opportunity where you can gain valuable office and customer service experience?

Hieu Tran – COUNTRY Financial

in Lombard is looking for an Office Associate to help support our team and provide a welcoming experience for our customers.

Vietnamese bilingual skills are highly preferred—we would really love to find someone who speaks Vietnamese and English. If you're comfortable working with people, willing to learn, and looking for an opportunity to grow, we'd love to meet you.

What You’ll Do

• Answer phones and help customers with basic questions.
• Greet customers and provide friendly assistance in the office.
• Direct customer questions and requests to the appropriate team member.
• Assist with day-to-day administrative and office tasks.
• Organize customer records, documents, and paperwork.
• Help schedule appointments and follow up with customers.
• Support the team with general office needs.
• Learn about insurance products and agency processes.
• Help create a professional and positive customer experience.

What We’re Looking For

• Bilingual Vietnamese/English is strongly preferred.
• Friendly, professional, and comfortable talking with people.
• Dependable and organized.
• Strong communication and listening skills.
• Comfortable answering phones and assisting customers.
• Willing to learn new computer systems and technology.
• Able to work independently and as part of a team.
• Positive attitude and willingness to take on new responsibilities.
• Previous office, retail, hospitality, or customer service experience is a plus, but not required.

Why Join Us?

• Part-time or Full-time opportunities available
• No insurance experience required
• No insurance license required
• Supportive and welcoming team environment
• Gain valuable office and customer service experience
• Learn about the insurance industry
• Opportunity to take on additional responsibilities over time
• Potential to move into a full-time or licensed insurance position in the future

A Great Opportunity to Get Started

You don't need insurance experience to be successful in this role. We're looking for someone who is reliable, personable, eager to learn, and enjoys helping people.

If you speak Vietnamese and English, we'd especially love to hear from you!