Part-Time Customer Service Associate — Flexible Schedule

Hieu Tran - COUNTRY Financial; Lombard (IL); Vor Ort; USD 16.531 - 24.796; Teilzeit

Benefits dieser Stelle

Positive office culture

401(k) matching

Flexible schedule

Advancement opportunities

Training & development

Zusammenfassung

COUNTRY Financial in Lombard, IL is seeking a Customer Service Assistant for a flexible part-time role. You will support basic office tasks, greet customers, and assist with day-to-day agency operations in a friendly, professional environment.

No insurance experience or license is required to start, and bilingual Vietnamese speakers are strongly encouraged to apply. The position offers a part-time schedule with growth potential in a supportive team setting.

Qualifikationen

• Friendly, professional and comfortable working with people.
• Dependable, organized and detail-oriented.
• Strong communicator and active listener.
• Comfortable answering phones and interacting with customers.
• Willing to learn new computer systems and office technology.
• Able to work independently while being a positive team player.
• Eager to learn and take on new responsibilities.
• Bilingual Vietnamese is a big bonus.
• No insurance experience or license required to start.

Aufgaben

• Answering phones and assisting customers with basic questions.
• Greeting and helping customers in the office.
• Responding to customer requests and directing questions to the appropriate team member.
• Assisting with routine administrative and insurance office tasks.
• Helping organize and maintain customer records and documents.
• Scheduling appointments and assisting with follow-up communications.
• Supporting the agency team with day-to-day office needs.
• Learning about insurance products and agency processes.
• Providing a professional, friendly experience to every customer.

Kenntnisse

Customer service

Communication

Organization

Phone support

Learning mindset

Independence

Team player

Bilingual Vietnamese

Jobbeschreibung

COUNTRY Financial in Lombard, IL is seeking a Customer Service Assistant for a flexible part-time role. You will support basic office tasks, greet customers, and assist with day-to-day agency operations in a friendly, professional environment.

No insurance experience or license is required to start, and bilingual Vietnamese speakers are strongly encouraged to apply. The position offers a part-time schedule with growth potential in a supportive team setting.