Administrative Assistant

Hieu Tran - COUNTRY Financial; Lombard (IL); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Positive Office Culture

401(k) matching

Flexible schedule

Advancement opportunities

Training & development

Job summary

Hieu Tran – COUNTRY Financial in Lombard, IL is seeking an Administrative Assistant to join our office. This part‑time role offers a flexible schedule and the chance to gain valuable office and customer service experience in a professional setting.

You’ll help with basic office tasks, answer phones, greet customers, and support the agency team while learning about insurance products. Bilingual Vietnamese is a big bonus, and no license is required for this role.

Qualifications

• Friendly, professional and comfortable with people.
• Organized, dependable and detail-oriented.
• Strong communication skills and active listening.
• Able to greet customers, answer questions and provide helpful service.

Responsibilities

• Answering phones and assisting customers with basic questions.
• Greeting and helping customers in the office.
• Responding to customer requests and directing questions to the appropriate team member.
• Assisting with routine administrative and office tasks.
• Helping organize and maintain customer records and documents.
• Scheduling appointments and assisting with follow‑up communications.
• Supporting the agency team with day‑to‑day office needs.
• Learning about insurance products and agency processes.
• Providing a professional, friendly experience to every customer.

Skills

Friendly and professional

Organized and detail‑oriented

Strong communication

Active listening

Team player

Independent

Willing to learn

Customer service experience

Bilingual Vietnamese

Job description

Benefits:

• Positive Office Culture
• 401(k) matching
• Flexible schedule
• Opportunity for advancement
• Training & development

Hieu Tran – COUNTRY Financial | Lombard, IL

Are you friendly, organized, and enjoy helping people? Are you looking for a flexible part‑time position where you can gain valuable office and customer service experience while exploring a potential career in insurance?

Hieu Tran – COUNTRY Financial in Lombard, IL is looking for an Administrative Assistant to join our office. This is an excellent opportunity for someone who enjoys working with people, learning new skills, and being part of a professional, customer‑focused office.

What You’ll Do

As an Administrative Assistant, you'll help with basic office responsibilities and provide friendly support to our customers.

Responsibilities may include:

• Answering phones and assisting customers with basic questions.
• Greeting and helping customers in the office.
• Responding to customer requests and directing questions to the appropriate team member.
• Assisting with routine administrative and insurance office tasks.
• Helping organize and maintain customer records and documents.
• Scheduling appointments and assisting with follow‑up communications.
• Supporting the agency team with day‑to‑day office needs.
• Learning about insurance products and agency processes.
• Providing a professional, friendly experience to every customer.

What We're Looking For

The ideal candidate is:

• Friendly, professional, and comfortable working with people.
• Dependable, organized, and detail‑oriented.
• A strong communicator and active listener.
• Comfortable answering phones and interacting with customers.
• Willing to learn new computer systems and office technology.
• Able to work independently while being a positive team player.
• Eager to learn and take on new responsibilities.
• Previous office, administrative, retail, hospitality, or customer service experience is a plus, but not required.
• Bilingual Vietnamese is a big bonus!

Why Join Us?

• Part‑time position with a flexible schedule.
• No insurance experience required.
• No insurance license required for this role.
• Gain valuable experience in a professional insurance office.
• Learn about the insurance industry and customer service.
• Supportive team environment with opportunities to learn and grow.
• Potential to transition into a full‑time positionin the future if desired.
• Opportunity to pursue an insurance license and grow into a licensed role if you're interested in building a career in insurance.

If you're dependable, personable, and ready to learn, we'd love to meet you!