Office Representative

Strunk Agency - Farm Bureau Insurance; Marysville (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Life insurance

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

The Strunk Agency - Farm Bureau Insurance in Marysville, Michigan, is hiring an Office Representative. This role requires connecting with customers, assisting with insurance products, and providing office support. Ideal candidates should be friendly, organized, and motivated, and no prior insurance experience is needed as training will be provided. The position offers a competitive salary and a range of employee benefits, including health and dental insurance.

Qualifications

• Willing to obtain state insurance licenses.
• Valid driver’s license and reliable transportation.
• Sales or customer service experience is a plus.

Responsibilities

• Connect with new and existing customers to understand their needs.
• Assist with quoting and selling personal and commercial insurance products.
• Follow up on leads and maintain a consistent pipeline.
• Support clients with policy updates and renewals.
• Work closely with the team to support office goals.

Skills

Friendly and outgoing

Strong communication skills

Sales or customer service experience

Organized

Self-motivated

Job description

Benefits:

• Life insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Position Overview:

Looking for a role where you can build relationships, grow your skills, and earn based on your effort?

We’re hiring an Office Representative to join our team in a role that blends customer interaction, sales, and day-to-day office support. This is a great opportunity for someone who enjoys talking with people, staying organized, and being part of a team that’s focused on growth.

You don’t need prior insurance experience — we’re happy to train the right person who brings the right attitude and work ethic.

What You’ll Do:

• Connect with new and existing customers to understand their needs
• Assist with quoting and selling personal and commercial insurance products
• Follow up on leads and maintain a consistent pipeline
• Build strong relationships through phone, email, and in-person conversations
• Support clients with policy updates, renewals, and general questions
• Keep accurate notes and activity in our CRM system
• Identify opportunities to increase coverage and provide additional solutions
• Work closely with the team to support office goals and daily operations

What We’re Looking For:

• Friendly, outgoing, and comfortable speaking with customers
• Sales or customer service experience is a plus (not required)
• Strong communication and follow-up skills
• Organized and able to manage multiple tasks at once
• Self-motivated and dependable
• Willing to obtain state insurance licenses (we’ll guide you through the process)
• Valid driver’s license and reliable transportation

Why Join Our Team:

We’re looking for someone who wants more than just a job — someone who wants to grow. You’ll be part of a supportive team that values effort, consistency, and a positive attitude.

If you’re someone who enjoys helping people, staying busy, and being rewarded for your work, this could be a great fit for you.