Office Assistant (Word Processing) - Student Success

SUNY Westchester Community College; Town of Mount Pleasant (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

SUNY Westchester Community College is seeking an Office Assistant (WP) to provide clerical and administrative support to the Executive Director and AVP/Dean of Student Success in a fast-paced environment.

The role includes coordinating Academic Counseling Center operations, assisting with payroll, drafting announcements and meeting minutes, managing records, and scheduling departmental meetings. Proficiency with Outlook and Starfish is expected to triage students and arrange referrals as needed.

Qualifications

• Experience providing clerical and administrative support.
• Ability to write announcements, emails, summaries and meeting minutes.
• Assist with payroll flow and correspondence distribution in a unit.

Responsibilities

• Coordinate office operations of the Academic Counseling Center.
• Assist unit administrator with payroll and flow of correspondence.
• Write announcements, emails, summaries and meeting minutes.
• Prepare requisitions and maintain office supplies.
• Schedule department meetings and calendar items for the Director and AVP/Dean of Student Success.
• Triage students and schedule counseling appointments via Starfish/Viking Success.

Skills

Clerical tasks

Administrative support

Payroll support

Scheduling

Communication

Tools

Starfish

Microsoft Outlook

Job description

The Office Assistant (WP) performs a wide variety of clerical and administrative support tasks and functions as an assistant to the Executive Director and AVP/Dean of Student Success, and professional staff persons. The Office Assistant (WP) works with a high degree of independence in a fast-paced environment.

The incumbent coordinates office operations of the Academic Counseling Center; assists the unit administrator with payroll and the flow of correspondence disseminated from the unit; interacts with and responds to requests from faculty; sets up and maintains automated records and filing systems; writes announcements, emails, summaries, meeting minutes, and similar correspondence; prepares requisitions and maintains office supplies; and manages the storage and distribution of office materials. The incumbentsupports students who need to be triaged by assigning counselors, and scheduling appointments through Viking Success (Starfish platform), making appropriate referrals, as needed, to support services. The incumbent will help manage the scheduling of departmental meetings and the calendar for the Executive Director and AVP/Dean of Student Success. The incumbent will also use computer applications such as spreadsheets, Microsoft Outlook, and videoconferencing tools in performing work assignments.