Office Assistant/Sales Support Specialist

Proper Solutions; Palm Desert (CA); On-site; USD 28,000 - 32,000; Full time

Job summary

Proper Solutions in Palm Desert, CA is seeking an organized Office Assistant / Sales Support Specialist to back the sales team. You will manage online orders, answer inquiries, and keep day-to-day operations running smoothly in a fast-paced office.

The ideal candidate has experience in e-commerce or sales support, is tech-savvy, proficient with Microsoft Office, CRM tools, and eBay, and demonstrates strong organization and communication for accurate data entry and cross-department coordination.

Qualifications

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with e-commerce platforms, especially eBay.
• Familiarity with CRM tools.
• Knowledge of ERP software is a plus.

Responsibilities

• Provide comprehensive administrative and clerical support to the sales team.
• Manage and process online orders through e-commerce platforms (e.g., eBay).
• Respond to customer inquiries and follow up to ensure high service levels.
• Maintain records in CRM systems and assist with data entry.
• Coordinate with internal departments to support order fulfillment.
• Assist with inventory tracking and reporting.
• Perform general office duties and support special projects.

Skills

Microsoft Office

CRM tools

eBay

E-commerce platforms

Tools

ERP software

Job description

Our client is seeking a highly organized and detail-oriented Office Assistant / Sales Support Specialist to join their team. This individual will play a critical role in supporting the sales team by managing online orders, assisting with customer inquiries, and ensuring smooth day-to-day administrative operations. The ideal candidate will have experience in e-commerce or sales support, be tech-savvy, and thrive in a fast-paced office environment.

Duties and Responsibilities:

• Provide comprehensive administrative and clerical support to the sales team.
• Manage and process online orders through e-commerce platforms (e.g., eBay).
• Respond to and follow up on customer inquiries, ensuring a high level of service.
• Maintain accurate records in CRM systems and assist with data entry.
• Coordinate and communicate with internal departments to support order fulfillment.
• Assist with inventory tracking and reporting.
• Perform general office duties, including filing, scheduling, and email management.
• Support special projects and additional tasks as needed.

Required Qualifications:

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with e-commerce platforms, especially eBay.
• Familiarity with Customer Relationship Management (CRM) tools.
• Knowledge of or experience with ERP software is a plus.
• Strong organizational and time-management skills.
• Excellent communication and problem-solving abilities.
• Prior experience in sales support or e-commerce order processing.

Preferred Experience:

• 1–3 years in a similar role involving administrative support, sales coordination, or e-commerce order management.
• Experience in a fast-paced office environment.

Full-time: Monday – Friday Pay = $20-23/hr (DOE)