Office Assistant/Receptionist

Liberty Tax, Inc.; Worcester (MA); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

Liberty Tax, Inc. is seeking an Office Assistant/Receptionist in Worcester to greet clients, schedule appointments with tax preparers, and manage client documents.

The role emphasizes strong organization, clear communication, and attentive customer service in a bustling office environment. Responsibilities include phone and email correspondence, filing, data entry, and maintaining a tidy, well-stocked office.

Competenze

• Experience in an office setting or customer service preferred.
• Strong organizational and communication skills, proficiency in Microsoft Office, and multitasking ability.
• Education: High school diploma or equivalent; further training in office administration is a plus.
• Friendly, professional demeanor with attention to detail and customer service commitment.

Mansioni

• Greet clients at the reception and assist with initial inquiries.
• Schedule client appointments with tax preparers and manage calendars.
• Prepare and manage client documentation.
• Answer phone calls, respond to emails, and relay messages promptly.
• Keep the office tidy, manage supplies, and reorder as needed.
• Provide administrative support including data entry and file organization.

Descrizione del lavoro

Office Assistant/Receptionist Liberty Tax is seeking a friendly and organized Office Assistant/Receptionist to join our local office team.

Your role will be crucial in helping us build and maintain strong community relationships and ensuring our office operations run smoothly.

Responsibilities

• Client Reception: Greet clients warmly and assist them with their initial inquiries. Manage the reception area to ensure a welcoming environment for everyone who walks through our doors.


• Appointment Scheduling: Handle scheduling of client appointments with tax preparers, ensuring efficient time management and client satisfaction.


• Document Management: Assist in the preparation and management of client documentation.


• Communication: Answer phone calls, respond to emails, and relay messages accurately and promptly to the appropriate staff member.


• Office Maintenance: Keep the office environment tidy and organized. Manage office supplies inventory and reorder supplies as needed.


• Support Services: Provide administrative support to tax preparers and office management as required, including data entry and file organization.

Qualifications

• Experience: Previous experience in an office setting or customer service role preferred.


• Skills: Strong organizational and communication skills, proficiency in Microsoft Office, and the ability to multitask effectively.


• Education: High school diploma or equivalent; further training in office administration or related field is a plus.


• Personal Traits: A friendly and professional demeanor, attention to detail, and a commitment to providing exceptional customer service.

Why Join Liberty Tax?

Joining Liberty Tax as an Office Assistant means you will be part of a team that values professionalism and client relationships. We offer a supportive work environment, competitive wages, and opportunities for personal and professional growth. Your role will be instrumental in helping our clients feel valued and supported in their tax preparation needs.