Office Assistant/Receptionist

Liberty Tax, Inc.; Framingham (MA); In loco; USD 22.000 - 33.000; Tempo pieno

Descrizione del lavoro

Liberty Tax, Inc. is seeking a friendly Office Assistant/Receptionist to join our Framingham office. You will greet clients, answer calls, schedule appointments with tax preparers, and assist with document handling and data entry to ensure smooth office operations.

The role requires strong organizational and communication skills, proficiency in Microsoft Office, and the ability to multitask in a fast-paced environment while delivering excellent client service.

Competenze

• Experience in an office setting or customer service role is preferred.
• Strong organizational and communication skills; multitasking ability.
• Proficiency with Microsoft Office and a high school diploma or equivalent is preferred.

Mansioni

• Greet clients and manage the reception area to maintain a welcoming environment.
• Schedule client appointments with tax preparers to ensure efficient time management.
• Assist in preparation and management of client documentation.
• Answer phone calls, respond to emails, and relay messages to staff promptly.
• Maintain tidy office space and manage office supplies and inventory.
• Provide administrative support including data entry and file organization.

Conoscenze

Organizational skills

Communication skills

Multitasking

Customer service

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

Office Assistant/Receptionist Liberty Tax is seeking a friendly and organized Office Assistant/Receptionist to join our local office team.

Your role will be crucial in helping us build and maintain strong community relationships and ensuring our office operations run smoothly.

Responsibilities

• Client Reception: Greet clients warmly and assist them with their initial inquiries. Manage the reception area to ensure a welcoming environment for everyone who walks through our doors.


• Appointment Scheduling: Handle scheduling of client appointments with tax preparers, ensuring efficient time management and client satisfaction.


• Document Management: Assist in the preparation and management of client documentation.


• Communication: Answer phone calls, respond to emails, and relay messages accurately and promptly to the appropriate staff member.


• Office Maintenance: Keep the office environment tidy and organized. Manage office supplies inventory and reorder supplies as needed.


• Support Services: Provide administrative support to tax preparers and office management as required, including data entry and file organization.

Qualifications

• Experience: Previous experience in an office setting or customer service role preferred.


• Skills: Strong organizational and communication skills, proficiency in Microsoft Office, and the ability to multitask effectively.


• Education: High school diploma or equivalent; further training in office administration or related field is a plus.


• Personal Traits: A friendly and professional demeanor, attention to detail, and a commitment to providing exceptional customer service.

Why Join Liberty Tax?

Joining Liberty Tax as an Office Assistant means you will be part of a team that values professionalism and client relationships. We offer a supportive work environment, competitive wages, and opportunities for personal and professional growth. Your role will be instrumental in helping our clients feel valued and supported in their tax preparation needs.