Client-Focused Office Assistant & Receptionist

Liberty Tax, Inc.; Clinton (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Liberty Tax is seeking a friendly and organized Office Assistant/Receptionist to join our local Clinton, MA office. You will help build community relationships and ensure smooth office operations.

Responsibilities include greeting clients, scheduling appointments with tax preparers, managing documents, handling calls and emails, and supporting the office team with data entry and filing. A high school diploma or equivalent is required, with prior office or customer service experience preferred.

Qualifications

• Experience in an office setting or customer service role preferred.
• Strong organizational and communication skills; multitasking ability.
• Proficiency in Microsoft Office and basic clerical tasks.

Responsibilities

• Greet clients and manage a welcoming reception area.
• Schedule client appointments with tax preparers to optimize time.
• Assist in preparing and managing client documents.
• Answer phones, respond to emails, and relay messages promptly.

Skills

Organizational skills

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Liberty Tax is seeking a friendly and organized Office Assistant/Receptionist to join our local Clinton, MA office. You will help build community relationships and ensure smooth office operations.

Responsibilities include greeting clients, scheduling appointments with tax preparers, managing documents, handling calls and emails, and supporting the office team with data entry and filing. A high school diploma or equivalent is required, with prior office or customer service experience preferred.