Office Assistant/Receptionist

Liberty Tax, Inc.; Marlborough (MA); In loco; USD 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

Liberty Tax is seeking a friendly Office Assistant/Receptionist to join our Marlborough, MA office. You will be the first point of contact and help keep daily operations running smoothly.

This role involves greeting clients, scheduling appointments with tax preparers, handling documents, and providing general administrative support to ensure excellent customer service.

Competenze

• Prior office or customer service experience preferred.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office.
• High school diploma or equivalent.

Mansioni

• Greet clients and manage the reception area.
• Schedule client appointments with tax preparers.
• Prepare and manage client documents.
• Answer calls and respond to emails, relay messages.
• Maintain a tidy office and manage supplies.
• Provide administrative support including data entry and filing.

Conoscenze

Organizational skills

Communication

MS Office

Multitasking

Formazione

High school diploma

Office administration training

Descrizione del lavoro

Office Assistant/Receptionist Liberty Tax is seeking a friendly and organized Office Assistant/Receptionist to join our local office team.

Your role will be crucial in helping us build and maintain strong community relationships and ensuring our office operations run smoothly.

Responsibilities

• Client Reception: Greet clients warmly and assist them with their initial inquiries. Manage the reception area to ensure a welcoming environment for everyone who walks through our doors.


• Appointment Scheduling: Handle scheduling of client appointments with tax preparers, ensuring efficient time management and client satisfaction.


• Document Management: Assist in the preparation and management of client documentation.


• Communication: Answer phone calls, respond to emails, and relay messages accurately and promptly to the appropriate staff member.


• Office Maintenance: Keep the office environment tidy and organized. Manage office supplies inventory and reorder supplies as needed.


• Support Services: Provide administrative support to tax preparers and office management as required, including data entry and file organization.

Qualifications

• Experience: Previous experience in an office setting or customer service role preferred.


• Skills: Strong organizational and communication skills, proficiency in Microsoft Office, and the ability to multitask effectively.


• Education: High school diploma or equivalent; further training in office administration or related field is a plus.


• Personal Traits: A friendly and professional demeanor, attention to detail, and a commitment to providing exceptional customer service.

Why Join Liberty Tax?

Joining Liberty Tax as an Office Assistant means you will be part of a team that values professionalism and client relationships. We offer a supportive work environment, competitive wages, and opportunities for personal and professional growth. Your role will be instrumental in helping our clients feel valued and supported in their tax preparation needs.