Office Assistant/Receptionist

Liberty Tax, Inc.; Spencer (MA); In loco; USD 22.000 - 30.000; Tempo pieno

Descrizione del lavoro

Liberty Tax, Inc. is seeking a friendly Office Assistant/Receptionist to join our local Spencer, MA office. You will greet clients, schedule appointments with tax preparers, and manage client documentation in a fast-paced environment.

The role emphasizes strong organization, clear communication, and reliable multitasking. Experience in an office or customer service setting is valued; MS Office proficiency is essential.

Competenze

• Experience in an office setting or customer service preferred.
• Strong organizational and communication abilities.
• Proficiency in Microsoft Office and basic data entry.
• Ability to multitask and stay organized in a busy environment.

Mansioni

• Greet clients at the reception and assist with initial inquiries.
• Schedule client appointments with tax preparers and manage calendars.
• Prepare and manage client documentation efficiently.
• Answer calls, respond to emails, and relay messages accurately.
• Keep the office tidy and manage supplies; handle basic inventory tasks.
• Provide administrative support, including data entry and file organization.

Conoscenze

Organizational skills

Communication skills

Microsoft Office

Multitasking

Formazione

High school diploma or equivalent

Office administration training (optional)

Strumenti

Microsoft Office

Descrizione del lavoro

Office Assistant/Receptionist Liberty Tax is seeking a friendly and organized Office Assistant/Receptionist to join our local office team.

Your role will be crucial in helping us build and maintain strong community relationships and ensuring our office operations run smoothly.

Responsibilities

• Client Reception: Greet clients warmly and assist them with their initial inquiries. Manage the reception area to ensure a welcoming environment for everyone who walks through our doors.


• Appointment Scheduling: Handle scheduling of client appointments with tax preparers, ensuring efficient time management and client satisfaction.


• Document Management: Assist in the preparation and management of client documentation.


• Communication: Answer phone calls, respond to emails, and relay messages accurately and promptly to the appropriate staff member.


• Office Maintenance: Keep the office environment tidy and organized. Manage office supplies inventory and reorder supplies as needed.


• Support Services: Provide administrative support to tax preparers and office management as required, including data entry and file organization.

Qualifications

• Experience: Previous experience in an office setting or customer service role preferred.


• Skills: Strong organizational and communication skills, proficiency in Microsoft Office, and the ability to multitask effectively.


• Education: High school diploma or equivalent; further training in office administration or related field is a plus.


• Personal Traits: A friendly and professional demeanor, attention to detail, and a commitment to providing exceptional customer service.

Why Join Liberty Tax?

Joining Liberty Tax as an Office Assistant means you will be part of a team that values professionalism and client relationships. We offer a supportive work environment, competitive wages, and opportunities for personal and professional growth. Your role will be instrumental in helping our clients feel valued and supported in their tax preparation needs.