Office Assistant/Receptionist

Liberty Tax, Inc.; Clinton (MA); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

Liberty Tax is seeking a friendly and organized Office Assistant/Receptionist to join our local Clinton, MA office. You will help build community relationships and ensure smooth office operations.

Responsibilities include greeting clients, scheduling appointments with tax preparers, managing documents, handling calls and emails, and supporting the office team with data entry and filing. A high school diploma or equivalent is required, with prior office or customer service experience preferred.

Competenze

• Experience in an office setting or customer service role preferred.
• Strong organizational and communication skills; multitasking ability.
• Proficiency in Microsoft Office and basic clerical tasks.

Mansioni

• Greet clients and manage a welcoming reception area.
• Schedule client appointments with tax preparers to optimize time.
• Assist in preparing and managing client documents.
• Answer phones, respond to emails, and relay messages promptly.

Conoscenze

Organizational skills

Communication

Multitasking

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

Office Assistant/Receptionist Liberty Tax is seeking a friendly and organized Office Assistant/Receptionist to join our local office team.

Your role will be crucial in helping us build and maintain strong community relationships and ensuring our office operations run smoothly.

Responsibilities

• Client Reception: Greet clients warmly and assist them with their initial inquiries. Manage the reception area to ensure a welcoming environment for everyone who walks through our doors.


• Appointment Scheduling: Handle scheduling of client appointments with tax preparers, ensuring efficient time management and client satisfaction.


• Document Management: Assist in the preparation and management of client documentation.


• Communication: Answer phone calls, respond to emails, and relay messages accurately and promptly to the appropriate staff member.


• Office Maintenance: Keep the office environment tidy and organized. Manage office supplies inventory and reorder supplies as needed.


• Support Services: Provide administrative support to tax preparers and office management as required, including data entry and file organization.

Qualifications

• Experience: Previous experience in an office setting or customer service role preferred.


• Skills: Strong organizational and communication skills, proficiency in Microsoft Office, and the ability to multitask effectively.


• Education: High school diploma or equivalent; further training in office administration or related field is a plus.


• Personal Traits: A friendly and professional demeanor, attention to detail, and a commitment to providing exceptional customer service.

Why Join Liberty Tax?

Joining Liberty Tax as an Office Assistant means you will be part of a team that values professionalism and client relationships. We offer a supportive work environment, competitive wages, and opportunities for personal and professional growth. Your role will be instrumental in helping our clients feel valued and supported in their tax preparation needs.