Client-Facing Office Assistant & Receptionist

Liberty Tax, Inc.; Spencer (MA); On-site; USD 22,000 - 30,000; Full time

Job summary

Liberty Tax, Inc. is seeking a friendly Office Assistant/Receptionist to join our local Spencer, MA office. You will greet clients, schedule appointments with tax preparers, and manage client documentation in a fast-paced environment.

The role emphasizes strong organization, clear communication, and reliable multitasking. Experience in an office or customer service setting is valued; MS Office proficiency is essential.

Qualifications

• Experience in an office setting or customer service preferred.
• Strong organizational and communication abilities.
• Proficiency in Microsoft Office and basic data entry.
• Ability to multitask and stay organized in a busy environment.

Responsibilities

• Greet clients at the reception and assist with initial inquiries.
• Schedule client appointments with tax preparers and manage calendars.
• Prepare and manage client documentation efficiently.
• Answer calls, respond to emails, and relay messages accurately.
• Keep the office tidy and manage supplies; handle basic inventory tasks.
• Provide administrative support, including data entry and file organization.

Skills

Organizational skills

Communication skills

Microsoft Office

Multitasking

Education

High school diploma or equivalent

Office administration training (optional)

Tools

Microsoft Office

Job description

Liberty Tax, Inc. is seeking a friendly Office Assistant/Receptionist to join our local Spencer, MA office. You will greet clients, schedule appointments with tax preparers, and manage client documentation in a fast-paced environment.

The role emphasizes strong organization, clear communication, and reliable multitasking. Experience in an office or customer service setting is valued; MS Office proficiency is essential.