Office Assistant/ Customer Service

Dakota-Premium-Hardwoods; Waco (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid vacation

Holidays

Medical

Vision

Long-term disability

401k eligibility

Job summary

Dakota Premium Hardwoods, LLC is seeking an Administrative Assistant to support daily office operations in Texas. You will handle word processing, data entry, customer inquiries, and basic financial tasks in a collaborative environment.

The role emphasizes reliable communication, accuracy, and adherence to company policies. Monday–Friday hours and standard benefits are provided to support your work-life balance.

Qualifications

• High School diploma or equivalent required.
• Experience in construction-related business or cabinet shop is helpful but not required.
• Strong communication and interpersonal skills are essential.
• Experience with customer service and executing transactions is required.
• Familiarity with accounting and related applications is a plus.
• Adherence to the Employee Handbook and Dakota policies.

Responsibilities

• Provide administrative support including word processing, transcription, information research, filing, and phone management.
• Maintain databases (customer, vendor) and assist with mailings and reception.
• Assist with customer walk-ins, inquiries, and end-of-day settlements.
• Assist with accounts payable tasks as needed.
• Perform other admin tasks or projects as assigned.

Skills

Strong communication

Interpersonal skills

Customer service

Attention to detail

Education

High School diploma or equivalent

Tools

Accounting software familiarity

Job description

Essential Duties and Responsibilities:

• Provides administrative assistance as required or as requested -including word processing, transcription, information research, filing, taking and directing telephone calls and messages.
• Maintain data bases (e.g., customer, vendor) and assists with mailings, phone reception, filing, and performing a variety of administrative office tasks.
• Assist with customer walk-ins and inquiries, process payments, end of day settling, etc.
• Assist with Account Payable tasks as
• Performs other administrative or office duties or projects as required and/or as assigned.

Position Requirements:

Education:

• High School diploma or equivalent required.

Skills/ Experience:

• Experience in a Construction related business or Cabinet Shop environment is helpful: but, not required.
• Good communication and interpersonal skills.
• Experience with customer service, executing transactions is required.
• Familiarity with accounting and such corresponding applications.
• Adherence to the Employee Handbook and all Dakota policies and procedures.

Hours: Monday-Friday

• Paid vacation and holidays
• Medical
• Vision
• Long-term disability
• Eligible for 401k first day of employment

UKG: #LI-MH2

Dakota Premium Hardwoods, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.