Office Assistant/ Customer Service

Dakota Hardwoods; Waco (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid vacation and holidays

Medical

Vision

Long-term disability

401k first day of employment

Job summary

Dakota Premium Hardwoods, LLC is seeking an administrative assistant to handle a variety of clerical and customer service tasks in our shop environment. You will support word processing, data entry, billing, and daily office functions with a friendly, team-oriented attitude.

The role requires good communication skills, basic accounting familiarity, and the ability to process payments and maintain databases. Monday through Friday hours with benefits including paid vacation and holidays.

Qualifications

• High School diploma or equivalent required.
• Experience in construction or cabinet shop helpful but not required.
• Excellent communication and interpersonal skills.
• Experience with customer service and processing transactions.
• Familiarity with basic accounting software.

Responsibilities

• Provide administrative support including word processing, transcription, filing, and answering calls.
• Maintain customer and vendor databases and assist with mailings and data entry.
• Assist with customer inquiries, process payments, and end-of-day settlements.
• Assist with accounts payable tasks as needed.
• Perform other admin duties or projects as assigned.

Skills

Customer service

Communication skills

Interpersonal skills

Data entry

Word processing

Payments processing

Cash handling

Education

High School diploma or equivalent

Tools

UKG

Job description

Responsible for performing a variety of administrative, office, customer service and clerical functions. The ideal candidate will have solid computer skills, a friendly disposition toward customers and fellow workers, with a positive can-do team-work oriented attitude.

Essential Duties and Responsibilities:

• Provides administrative assistance as required or as requested -including word processing, transcription, information research, filing, taking and directing telephone calls and messages.
• Maintain data bases (e.g., customer, vendor) and assists with mailings, phone reception, filing, and performing a variety of administrative office tasks.
• Assist with customer walk-ins and inquiries, process payments, end of day settling, etc.
• Assist with Account Payable tasks as
• Performs other administrative or office duties or projects as required and/or as assigned.

Position Requirements:

Education:

• High School diploma or equivalent required.

Skills/ Experience:

• Experience in a Construction related business or Cabinet Shop environment is helpful: but, not required.
• Good communication and interpersonal skills.
• Experience with customer service, executing transactions is required.
• Familiarity with accounting and such corresponding applications.
• Adherence to the Employee Handbook and all Dakota policies and procedures.

Hours: Monday-Friday

• Paid vacation and holidays
• Medical
• Vision
• Long-term disability
• Eligible for 401k first day of employment

UKG: #LI-MH2

Dakota Premium Hardwoods, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.