Office Assistant/ Customer Service

Dakota Premium Hardwoods (a Würth Company); Waco (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid vacation and holidays

Medical

Dental

Vision

Supplemental benefits

Company paid life insurance

Long-term disability

401k first day of employment

Job summary

Dakota Premium Hardwoods, LLC is seeking an administrative specialist to perform a variety of clerical and customer service tasks in a construction-related environment. The role requires solid computer skills, strong communication with customers and teammates, and a positive, team-oriented attitude.

Typical duties include data entry, filing, handling phone messages, assisting with accounts payable, and supporting day-end processes. Hours Monday–Friday, on-site in Waco, TX.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service and office support is essential.
• Familiarity with basic accounting and invoicing processes is a plus.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Bilingual candidates are a plus.

Responsibilities

• Provide administrative support as needed, including data entry, filing and answering phones.
• Maintain databases (customers, vendors) and assist with mailings and office tasks.
• Assist with customer walk-ins, process payments and end-of-day settlements.
• Support accounts payable tasks and related office duties.

Skills

Customer service

Communication skills

Accounting familiarity

Computer skills

Outlook

Word

Excel

Bilingual

Construction industry experience

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Position Summary

Responsible for performing a variety of administrative, office, customer service and clerical functions. The ideal candidate will have solid computer skills, a friendly disposition toward customers and fellow workers, with a positive can-do team-work oriented attitude.

• Provides administrative assistance as required or as requested -including word processing, transcription, information research, filing, taking and directing telephone calls and messages.
• Maintain data bases (e.g., customer, vendor) and assists with mailings, phone reception, filing, and performing a variety of administrative office tasks.
• Assist with customer walk-ins and inquiries, process payments, end of day settling, etc.
• Assist with Account Payable tasks as
• Performs other administrative or office duties or projects as required and/or as assigned.

Essential Duties And Responsibilities

• Provides administrative assistance as required or as requested -including word processing, transcription, information research, filing, taking and directing telephone calls and messages.
• Maintain data bases (e.g., customer, vendor) and assists with mailings, phone reception, filing, and performing a variety of administrative office tasks.
• Assist with customer walk-ins and inquiries, process payments, end of day settling, etc.
• Assist with Account Payable tasks as
• Performs other administrative or office duties or projects as required and/or as assigned.

Education

• High School diploma or equivalent required.

Skills/ Experience

• Experience in a Construction related business or Cabinet Shop environment is helpful: but, not required.
• Good communication and interpersonal skills.
• Experience with customer service, executing transactions is required.
• Familiarity with accounting and such corresponding applications.
• Computer knowledge- Outlook, Word, Excel, etc.
• Adherence to the Employee Handbook and all Dakota policies and procedures.
• Bilingual a plus

Hours: Monday-Friday

Benefits

• Paid vacation and holidays
• Medical
• Dental
• Vision
• Supplemental benefits
• Company paid life insurance
• Long-term disability
• Eligible for 401k first day of employment

Ukg

Dakota Premium Hardwoods, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.