Office Assistant

NovaCare Rehabilitation; Honey Brook (Chester County); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

401k eligibility based on hours

Employee assistance program

Job summary

A healthcare services provider is seeking a part-time Office Assistant in Honey Brook, PA. You will assist in maintaining a positive patient experience and supporting front desk operations. The ideal candidate has a high school diploma and customer service experience, preferably in a healthcare setting. This role offers a starting pay of $14.00-$18.00 per hour based on experience.

Qualifications

• Experience working in a healthcare office setting is preferred.

Responsibilities

• Answer and direct telephone calls and schedule appointments.
• Maintain accurate patient files and electronic medical records.
• Provide excellent customer service by meeting and greeting patients.

Skills

Customer service skills

Education

High School Diploma or GED

Job description

Position: Office Assistant

Location: Honey Brook, PA

Type of Employment: Part-time

Schedule: Monday, Wednesday, & Friday (2 evenings per week till 7pm)

Compensation: $14.00-$18.00 per hour (pending experience)

At NovaCare Rehabilitation, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

Benefits: Part-time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part-time employees.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments.
• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answering any questions/offer assistance as needed.
• Help maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
• Ensure compliance with healthcare regulations and company policies.
• Assist Patient Service Specialist with faxing and filing as needed.
• Maintain inventory and stock new inventory.
• Keep all linens and restroom products fully stocked.
• Maintain disinfectant spray bottles for the gym for patients and members.

Minimum Requirements

• High School Diploma or GED.

Preferred

• Experience working in a healthcare office setting.
• Customer service skills.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Administrative

Industries

• Hospitals and Health Care