Office Assistant

Select Medical; Annapolis (MD); On-site; USD 21,000 - 22,000; Part time

Job summary

NovaCare Rehabilitation in Annapolis is seeking an Office Assistant to support the front desk, maintain the center’s appearance, and assist with administrative tasks, patient check-in, and information verification. The role supports patient flow, scheduling, and ensuring a welcoming, organized reception.

This part-time role offers Monday–Thursday 3:00pm–7:30pm, $15.00–$16.00 per hour (experience dependent), and eligibility for 401(k) based on hours.

Qualifications

• High School Diploma or GED required.
• Experience in a healthcare office setting preferred.
• Customer service skills preferred.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, EMR, and billing system information
• Prepare patient intake forms prior to appointments to ensure timely service
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for the gym for patients and members

Skills

Customer service skills

Education

High School Diploma or GED

Job description

Overview

Position:Office Assistant

Location: 116 Defense Highway, Suite 101, Annapolis, MD 21401

Type of Employment: Part-Time

Schedule: Monday-Thursday 3:00pm-7:30pm

Compensation: $15.00-$16.00/hour (pending experience)

At NovaCare Rehabilitation, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

Why Join Us:

Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments


• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.


• Prepare patient intake forms prior to appointments to ensure timely service.


• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed


• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.


• Ensuring compliance with healthcare regulations and company policies


• Assist Patient Service Specialist with faxing and filing as needed


• Maintain inventory and stock new inventory


• Keep all linens and restroom products fully stocked


• Maintain disinfectant spray bottles for the gym for patients and members

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• Experience working in a healthcare office setting


• Customer service skills

Additional Data

Equal Opportunity Employer/including Disabled/Veterans