Office Assistant

Select Medical; Harrisburg (Dauphin County); On-site; USD 21,000 - 22,000; Part time

Job summary

NovaCare Rehabilitation in Harrisburg, PA is seeking an Office Assistant for a per diem role at the front desk. You will handle phone inquiries, scheduling, patient check-in, and data entry into EMR and billing systems.

Ideal candidates have a High School Diploma or GED and some healthcare office experience, with strong customer service skills. The position emphasizes a welcoming patient experience and compliance with policies and procedures.

Qualifications

• High School Diploma or GED required or equivalent.
• Healthcare office experience is preferred and customer service skills are essential.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments.
• Obtain and verify patient information for accurate EMR and billing records.
• Prepare patient intake forms to ensure timely service.
• Greet patients and visitors and assist with inquiries and directions.
• Help maintain a clean, orderly center and keep patient care materials stocked.
• Ensure compliance with healthcare regulations and company policies.
• Assist Patient Service Specialist with faxing and filing as needed.
• Maintain inventory and restock supplies including linens and restroom products.

Skills

Customer service

Phone etiquette

Education

High School Diploma or GED

Tools

EMR systems

Billing software

Job description

Overview

Position:Office Assistant

Location: 4310 Londonderry Rd. Harrisburg, PA

Type of Employment: Per Diem

Schedule: Hours Vary/ Hours not guarantee

Compensation: $15.00 - $16.00/hour (pending experience)

At NovaCare Rehabilitation, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for the gym for patients and members

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• Experience working in a healthcare office setting
• Customer service skills

Additional Data

Equal Opportunity Employer/including Disabled/Veterans