Office Assistant

NovaCare Rehabilitation; Harrisburg (Dauphin County); On-site; USD 21,000 - 22,000; Part time

Job summary

NovaCare Rehabilitation is seeking an Office Assistant for a per diem, on-site role in Harrisburg, PA. The position supports front desk staff with administrative tasks and patient intake, while helping maintain a welcoming and organized center.

The ideal candidate will have a high school diploma or GED and experience in a healthcare setting, with strong customer service and communication skills. Compensation is $15.00–$16.00 per hour, depending on experience.

Qualifications

• Experience in a healthcare office setting is beneficial.
• Demonstrated customer service and communication skills.
• Ability to manage front desk tasks and patient information.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information for EMR and billing systems
• Prepare patient intake forms to ensure timely service
• Deliver excellent customer service to patients, family members and visitors
• Help maintain cleanliness and organize patient care materials
• Ensure compliance with healthcare regulations and company policies
• Assist with faxing and filing as needed
• Maintain inventory and restock supplies

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

High School diploma or GED

Tools

EMR system

Job description

Position: Office Assistant

Location: 4310 Londonderry Rd. Harrisburg, PA

Type of Employment: Per Diem

Schedule: Hours Vary/ Hours not guarantee

Compensation: $15.00 - $16.00/hour (pending experience)

At NovaCare Rehabilitation, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for the gym for patients and members

Minimum

• High School Diploma or GED

Preferred

• Experience working in a healthcare office setting
• Customer service skills