Office Assistant

Talentify; Harrisburg (Dauphin County); On-site; USD 42,981,000 - 45,847,000; Part time

Job summary

NovaCare Rehabilitation in Harrisburg is seeking an Office Assistant to support front desk operations and administrative tasks. You will help maintain a welcoming reception area, process patient information, and assist staff with essential workflows.

The role involves answering calls, scheduling appointments, verifying data in EMR and billing systems, and ensuring the center remains clean and organized. Per diem hours with pay of $15.00–$16.00 per hour, depending on experience.

Qualifications

• High School Diploma or GED required.
• Healthcare office experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Answer and direct telephone calls and schedule patient appointments.
• Verify patient information and maintain accurate EMR and billing records.
• Prepare intake forms and ensure timely patient service.
• Greet patients and visitors and provide excellent customer service.

Skills

Customer service

Front desk experience

Education

High School Diploma or GED

Job description

Overview

Position: Office Assistant

Location: 4310 Londonderry Rd. Harrisburg, PA

Type of Employment: Per Diem

Schedule: Hours Vary/ Hours not guarantee

Compensation: $15.00 - $16.00/hour (pending experience)

At NovaCare Rehabilitation, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for the gym for patients and members

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• Experience working in a healthcare office setting
• Customer service skills

Additional Data

Equal Opportunity Employer/including Disabled/Veterans