Office Assistant

Talentify; Annapolis (MD); On-site; USD 22,000 - 26,000; Part time

Job summary

NovaCare Rehabilitation is seeking an Office Assistant to support front desk operations at our Annapolis center. You will greet patients, schedule appointments, and help manage patient records across EMR and billing systems.

The role requires travel to other clinics within a 30-mile radius and involves ensuring a welcoming, organized environment while maintaining regulatory compliance and high-quality service.

Qualifications

• High School Diploma or GED required.
• 1 year scheduling experience required.
• Healthcare office experience preferred.

Responsibilities

• Answer and direct telephone calls and schedule patient appointments.
• Obtain and verify patient information to maintain accurate EMR and billing records.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by greeting patients, family members and visitors and answering questions.
• Help maintain a positive patient experience and clinic cleanliness; ensure materials are stocked and organized.
• Ensure compliance with healthcare regulations and company policies.
• Assist Patient Service Specialist with faxing and filing as needed.
• Maintain inventory and stock new inventory.
• Keep linens and restroom products stocked.
• Maintain disinfectant spray bottles for the clinic gym.

Skills

Scheduling

Customer service

Healthcare background

Communication

Education

High School Diploma or GED

Tools

EMR systems

Billing system

Job description

Overview

Position: Office Assistant

Location: 116 Defense Hwy Annapolis, MD 21401

Type of Employment: Per-Diem

Schedule: Monday - Friday (mornings starting at 7am/4 evenings till 7pm per week)

Compensation: $16.00-$19.00/hour (pending experience)

Position requires travel to different clinics within 30 mile radius.

At NovaCare Rehabilitation, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for the gym for patients and members

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year of Scheduling Experience

Preferred:

• Experience working in a healthcare office setting
• Customer service skills
• 1 Year of Medical Office Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans