Office Assistant

NovaCare Rehabilitation; Gaithersburg (MD); On-site; USD 22,041 - 23,419; Part time

Job summary

A healthcare provider in Gaithersburg, MD, is seeking an Office Assistant to support front desk operations. Responsibilities include managing patient appointments, verifying information, and ensuring a positive patient experience. The ideal candidate will possess a High School Diploma or GED, with customer service skills preferred. This entry-level, full-time position offers a pay range of $16.00-$17.00 per hour, based on experience.

Qualifications

• High School Diploma or GED required.
• Experience in a healthcare office setting preferred.
• Strong customer service skills are a plus.

Responsibilities

• Answer and direct telephone calls and schedule patient appointments.
• Obtain and verify patient information for records.
• Provide excellent customer service to patients and families.
• Maintain cleanliness of the center and assist clinic staff.
• Ensure compliance with healthcare regulations and company policies.

Skills

Customer service skills

Healthcare office experience

Education

High School Diploma or GED

Job description

Office Assistant

Location: Gaithersburg, MD

Type of Employment: Per Diem

Schedule: Monday - Friday (Hours Vary) (2 evenings per week till 7/7:30pm)

Compensation: $16.00-$17.00/hr (pending experience)

At NovaCare Rehabilitation, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed.
• Help maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
• Ensuring compliance with healthcare regulations and company policies.
• Assist Patient Service Specialist with faxing and filing as needed.
• Maintain inventory and stock new inventory.
• Keep all linens and restroom products fully stocked.
• Maintain disinfectant spray bottles for the gym for patients and members.

Minimum Requirements

• High School Diploma or GED.

Preferred Qualifications

• Experience working in a healthcare office setting.
• Customer service skills.

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Administrative
• Industries: Hospitals and Health Care